Shop
Contact
Blog
About Alice
Shopping Cart

What is yout return policy?

Purchased goods can be returned within 30 days. The return fee is borne by the buyer, unless a product other than the one ordered was shipped, or it was defective. The small differences given by the manufacture of the object are not considered defects. Purchased goods must return to the original packaging, with original labels. Goods bearing traces of wear, which have been used, worn, or damaged will not be accepted on return.

For returned goods that meet the return conditions, we will return the value of the goods and, if applicable, the cost of delivery. The amounts will be refunded by bank transfer.

The payment processor has no obligation to bear any costs related to your request for a refund and refund of the amount paid and will not be liable in any way to you.

Where do I return the goods?

The goods must be returned, by courier, if applicable, to A L I C E ‘s address:

Allistration SRL

+40741168400
Bd. Tineretului 41 A, et. 1, ap. 19, Bucharest, sector 4, Romania

Please announce in advance any return by email to ia*@al***********.ro.

Get 10% on your first order